Business Insights

Retention

    14 ways to tell whether your customers love you
    21 June 2019

    14 ways to tell whether your customers love you

    Keeping hold of customers is cheaper than acquiring new ones. So what are the KPIs and metrics to...

    20 February 2018

    Keeping Customers Satisfied in B2B and B2C Businesses

    Customer retention is such an important element of marketing theory. So, what do you need to know?

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